What should I share when choosing a device?
Tell us which credentials people will use, where the device will be installed, which interfaces are required and what should happen in the software workflow. A mounting drawing, host-equipment description or simple process diagram helps us identify the questions that must be confirmed before recommending a configuration.
Does every configuration include the same features?
No. Credential modules, interfaces, mounting parts, network options and software can vary within the same product family. Confirm the exact model and selected options in writing before designing an enclosure, cable set or integration around it.
How can I get a manual or datasheet?
Find available documents by model in the download center. If the manual, specification or installation drawing you need is not listed, send the model and configuration to our team so we can identify the matching document.
Does registering a person automatically grant access?
Not necessarily. Identity enrollment and access permission are separate steps in many systems. Confirm that the person, credential, target device, schedule and permission group have been linked and that the authorization was delivered successfully.
Is a network connection the same as a connection to the management platform?
No. A device can have local network access without maintaining its platform or messaging connection. Check the physical network, IP settings and service connection separately, using the indicators or logs available for the selected system.
What is DejaOS used for?
DejaOS provides a JavaScript development environment for supported devices. Developers can build device interfaces and application workflows using the modules available for the selected hardware, SDK and firmware.
Does every Feocey product support DejaOS?
No. Check support for the exact overseas model and configuration before choosing a development device. Use the current official documentation and confirm the matching SDK, firmware and hardware modules.
Can an example for one device run on another?
Some JavaScript application logic and resources can be reused, but native modules, SDK versions, screen dimensions and hardware capabilities must match the target. Treat an example as a starting point and validate every hardware-dependent part on the actual device.