What lighting conditions should we consider?
Strong backlight, direct sunlight, reflections and close-range lighting can reduce capture quality. Evaluate the terminal in its intended position and avoid pointing the camera directly toward a bright window or concentrated light source.
What kind of enrollment photograph should we use?
Use a clear, front-facing JPG without beauty filters, heavy makeup, sunglasses, a mask or other facial obstruction. File size and image dimensions can vary by software and model, so confirm the current import requirements before preparing a large enrollment set.
What should we confirm before connecting a face terminal to the network?
Confirm whether the selected configuration uses wired networking, Wi-Fi or another connection method, then collect the network and platform settings required by that system. A local network connection does not by itself prove that the device is connected to the management service, so verify both states separately.
What should I share when choosing a device?
Tell us which credentials people will use, where the device will be installed, which interfaces are required and what should happen in the software workflow. A mounting drawing, host-equipment description or simple process diagram helps us identify the questions that must be confirmed before recommending a configuration.
Does every configuration include the same features?
No. Credential modules, interfaces, mounting parts, network options and software can vary within the same product family. Confirm the exact model and selected options in writing before designing an enclosure, cable set or integration around it.