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Resources for your device
FCV4288LD
Mortise smart lock with door viewer
Documents for FCV4288LD.
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FCV4288LD smart lock user manual
Manual · English · PDF · 17.6 MB
Manual for the door-viewer lock configuration. Match the selected mortise, door thickness and Tuya network setup.
Common questions for FCV4288LD.
What should I include in a technical support request?
Include the overseas product model, firmware or software version, connection method and a short sequence that reproduces the issue. Screenshots, indicator behavior and relevant logs help; do not send passwords, access credentials or personal biometric data.
What should we check if a device repeatedly restarts?
Compare the power supply voltage, current capacity and wiring with the specification for the selected configuration. If the problem continues, record whether it happens at startup or during a particular action and send the model, firmware and observations to technical support.
Which app setup applies to FCV4288LD?
Use the Tuya WiFi setup reference for the FCV4288LD Door viewer configuration. Confirm the supplied camera, display, network and enabled app functions against the matching manual.
Which FCV4288LD configuration does its manual cover?
The approved reference covers the Door viewer configuration. Match the camera, interior display, lock assembly and firmware to that reference before installation or setup.
What door details does FCV4288LD need?
Match the FCV4288LD Door viewer assembly and lock body to the door measurements, opening direction and installation reference.