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Resources for your device
FC101DH
Residential mortise smart lock with door viewer
Documents for FC101DH.
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FC101DH smart lock user manual
Manual · English · PDF · 22.6 MB
Supplied hardware manual with Tuya Wi-Fi setup. Match the selected mortise and firmware.
Common questions for FC101DH.
What should I include in a technical support request?
Include the overseas product model, firmware or software version, connection method and a short sequence that reproduces the issue. Screenshots, indicator behavior and relevant logs help; do not send passwords, access credentials or personal biometric data.
What should we check if a device repeatedly restarts?
Compare the power supply voltage, current capacity and wiring with the specification for the selected configuration. If the problem continues, record whether it happens at startup or during a particular action and send the model, firmware and observations to technical support.
Which app setup does the FC101DH manual describe?
The supplied English manual describes Tuya WiFi setup. Confirm the exact network version, firmware and enabled app functions for the supplied FC101DH assembly.
What door measurements does FC101DH need?
The supplied manual lists a 6068 mortise configuration and a door thickness of 35–75 mm. Confirm the actual mortise, opening direction, door preparation and mounting template. Panel dimensions alone do not establish compatibility with an existing door.
How does the FC101DH manual describe emergency access?
It describes a matching mechanical key and a Type-C emergency power connection when the battery is depleted. Keep the key available and use the power instructions for the supplied lock assembly.